Summary

The Operations Support Associate helps maintain smooth day-to-day retail store operations. This primarily non-selling role supports inventory processing, stockroom organization, sales-floor replenishment, customer service, and store presentation.

Responsibilities

- Process deliveries, freight, transfers, retickets, and replenishment while following company guidelines.
- Conduct RFID inventory scans, maintain accurate inventory, and organize the stockroom and sales floor.
- Support sales-floor teams with stock checks, merchandise delivery, customer assistance, and transactions as needed.
- Maintain store and fitting-room standards and participate in visual merchandising.
- Collaborate with colleagues, participate in training, and support front- and back-of-house operations.

Requirements

- Back-of-house or similar experience in a complex, high-volume, or high-profile specialty workplace is preferred.
- Ability to communicate effectively and build positive working relationships with customers and colleagues.
- Ability to lift or maneuver up to 30 pounds, climb moderately, and work across store areas.
- Flexibility to work days, evenings, weekends, and potentially overnight shifts or travel as needed.

📌 Operations Support Associate (Richmond)
🏢 BROBSTON GROUP
📍 Richmond