Indigo Park Canada is seeking a motivated and service oriented professional to join our Halifax team as a Parking Enforcement Officer Customer Service Representative This position offers the prospect to work independently engage with customers promote compliance with parking regulations and contribute to the safety and efficiency of our parking operations If you thrive in a fast paced environment and enjoy interacting with people wed love to hear from you Why work at Indigo Park Canada Independent work environmentOpportunity for career growthReferral bonusesBe part of a trusted organization focused on service excellenceResponsibilities Patrol properties to ensure safety and enforce parking regulationsServe as a Customer Service Representative assisting customers on site and handling callsMaintain close communication with dispatch using a two way radio or cell phoneRelay information about incidents or emergencies to the appropriate personnelIssue warnings and citations for improperly parked vehiclesIdentify vehicles in violation of parking codesReport hazardous conditions like missing traffic signs or street markingsIdentify and report suspicious objects or vehiclesMonitor environmental conditions for potential hazards such as iceUse a hand held device to input and retrieve vehicle informationInvestigate and address complaints related to contested parking citationsKeep detailed operational records including activity logs and contested citationsCollect fees from parking metersMaintain and manage assigned equipmentPerform basic vehicle maintenance tasks and report any mechanical issues to the ManagerPerform any other assigned duties as neededQualifications Minimum of 1 2 years of customer service experienceStrong communication and interpersonal skillsProven problem solving abilitiesAbility to maintain a professional attitude in various situationsProficient in working well within a team settingCapable of working independently with minimal supervisionAble to handle a quick paced work environment and work effectively under pressureStrong attention to detail and keen observation skillsDemonstrates pride in delivering high quality serviceAccurate data entry skillsPossession of a valid provincial drivers licenseClean drivers abstractBasic computer proficiencySuccessfully pass a criminal record checkAssets Enthusiasm for continuous learning coaching and trainingResults driven individual focused on accuracy and strong customer relationsIPC2 The composition of Indigos workforce reflects a wide variety of ages profiles and roles We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships Applications from various groups are welcomed and encouraged Every person has a right to equal treatment with respect to employment or discrimination and accommodations are available upon request in the relationship to employment and materials We thank all applicants for their interest in this position However due to the high volume of applicants we will only be contacting candidates selected for an interview No agency or applicant phone calls please Successful candidates will be required to submit a Criminal Background and Driver abstract check

📌 Patroller - Halifax (Canada)
🏢 Indigo Group
📍 Canada