QE Technical Lead – Contact Center Platforms (Toronto)

QE Technical Lead – Contact Center Platforms (Toronto)

02 Oct
|
Astra North Infoteck
|
Toronto

02 Oct

Astra North Infoteck

Toronto

QE Technical Lead – Contact Center Platforms

Key Skills: Automation & Amazon Connect

Location: Toronto, ON

Work mode: 4 DAYS HYBRID

Skills:

- Expertise in QE with Contact Center platforms.
- IVR/Routing Automation using Cyara, Hammer etc.
- Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).
- Agent Desktop Automation.
- Java core.
- Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
- Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc.
- Experience working in a structured scaled Agile setting.
- Strong knowledge of AWS Amazon Connect is a plus.

📌 QE Technical Lead – Contact Center Platforms (Toronto)
🏢 Astra North Infoteck
📍 Toronto

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