Overview

We are seeking a dynamic and organized Receptionist/Administrator to join our team! This vital role offers the opportunity to be the welcoming face of our organization while efficiently managing administrative tasks that keep our operations running smoothly. If you thrive in a fast-paced workplace, possess excellent communication skills, and enjoy providing exceptional customer service, this position is perfect for you.

You will play a key role in ensuring seamless front desk operations, supporting office functions, and maintaining a professional and friendly atmosphere for clients and staff alike.

Duties

- Greet visitors, clients, and staff with professionalism and warmth, creating a positive first impression.
- Manage multi-line phone systems, directing calls accurately and courteously while practicing proper phone etiquette.
- Handle incoming inquiries via phone, email, or in person, providing prompt and helpful customer support.
- Perform data entry tasks with precision using Microsoft Office applications, Google Workspace, and QuickBooks for bookkeeping and record-keeping purposes.
- Maintain organized filing systems—both physical and digital—to ensure quick retrieval of documents.
- Schedule appointments, coordinate meetings, and manage calendars efficiently to optimize office workflow.
- Support administrative functions such as proofreading documents, processing invoices,



and assisting with clerical tasks to ensure accuracy and timeliness.
- Assist with medical or dental office procedures if applicable, including patient check-in/out and insurance documentation.
- Perform general office duties such as photocopying, faxing, ordering supplies, and maintaining a clean reception area.

Experience

- Proven experience in an administrative or clerical role within an office environment.
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and QuickBooks accounting software.
- Prior experience working as a front desk receptionist or in customer service roles demonstrating excellent communication skills.
- Familiarity with multi-line phone systems and handling high-volume calls with professionalism.
- Demonstrated organizational skills with the ability to manage multiple priorities efficiently.
- Attention to detail for proofreading documents and data entry accuracy.
- Knowledge of filing systems—both electronic and paper-based—and basic bookkeeping or bookkeeping software is advantageous.

Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the smooth operation of our organization! Pay: $17.00-$18.00 per hour

Benefits

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Receptionist/Administrator (Edmonton)
🏢 ERA GRANITE
📍 Edmonton