About us

Pacific Plastic Surgery is a boutique high-end medical clinic. We aim to provide bespoke and personalized service of the highest quality to our clients. We are skilled, customer-centric and we strive to deliver the best medical care for our clients. We currently provide medical aesthetic services including Plastic Surgery, Gynecology, laser, injectables, skincare and other aesthetic treatments. Our team is welcoming and friendly and we strive for an inclusive and caring working environment.

We are looking to hire a passionate, experienced, reliable, energetic and enthusiastic Receptionist/Patient Coordinator who is committed to providing top-notch customer service to join our growing team!

The perfect candidate must be able to multitask in a busy reception environment, have good attention to detail, and be able to work well in a team with effective communication. Proven sales skills are an asset. Above all, the candidate must be able to provide an extremely welcoming, inviting, friendly and helpful setting to our clients both in person and when communicating with them on the phone or by email.

Exceptional service ability is essential. Some Saturday workdays will be required. Candidates with a strong background or experience in marketing and social media are preferred.

We specifically are looking for someone:

- with exceptional people and customer service skills
- who is organized, and adaptable
- who is kind and knowledgeable




- with excellent computer skills
- who is fluent in spoken and written English
- who is a team player, but can also work unsupervised
- experienced in healthcare or the medical aesthetic industry
- experienced in front-of-house positions
- with demonstrated ability to organize and prioritize work in an environment subject to changing deadlines, stress, and interruptions
- who is able to remain aware of other team members and to adjust workload to assist when required
- experienced with creating social media content to a high standard
- who is available to work on Saturdays and is flexible to adapt to schedule

Day-to-day Responsibilities Include (but not limited to):

- Greeting patients
- Answering incoming calls
- Respond to patient queries in person, email and phone
- Prepare invoices
- Assist and/or lead projects
- Scheduling patient appointments
- Taking payments
- Educate patients on medical treatments and skin care products
- Update medical charts
- Sterilize surgical equipment
- Manage stock and ordering of supplies
- Sanitizing rooms between patients
- Opening and closing duties of the clinic

Pay: $25.00-$30.00 per hour Expected hours: 40.0 per week

Benefits

- Extended health care
- Paid time off

Flexible language requirement:
- French not required

Experience:
- receptionist: 1 year (required)

Work Location: In person

📌 Receptionist / Patient Coordinator (Vancouver)
🏢 Pacific Plastic Surgery Group
📍 Vancouver