Job Overview

We are looking for a reliable and organized Sales Administrative Assistant to support our sales team and daily office operations.

This role involves a mix of sales support, customer communication, order follow-up, administrative tasks, basic data analysis, and coordination with our warehouse team.

You will assist sales representatives with day-to-day tasks, especially when they are out visiting customers, while helping ensure customer requests, orders, documents, and internal follow-ups are handled accurately and on time.

Duties

- Greet and assist customers visiting the office
- Provide general front desk and reception support
- Assist sales representatives with order changes, order updates, and customer requests
- Provide administrative support when sales representatives are out of the office
- Respond to customer emails, text messages, and general inquiries
- Follow up on customer orders, shipping status, and delivery updates
- Coordinate with the warehouse team regarding orders, inventory, shipping, and customer requests
- Prepare, organize, and update basic documents, forms, customer records, and internal files
- Assist with data entry and basic data analysis using Excel or Google Sheets
- Prepare simple reports, summaries, customer lists, or order-related data when required
- Help track outstanding customer requests and follow-ups




- Assist with basic customer service issues and coordinate with the appropriate team members when needed
- Support the sales team with various administrative and operational tasks
- Perform other general office duties as required

Skills & Qualifications

- Previous experience in administrative support, sales support, customer service, or office coordination is preferred
- Strong organizational and multitasking skills
- Good written and verbal communication skills
- Comfortable communicating with customers by phone, email, and text
- Strong attention to detail and follow-up skills
- Basic knowledge of Microsoft Office & Google Workspace
- Comfortable working with data and preparing basic reports
- Ability to learn new systems and internal processes quickly
- Able to work independently while supporting multiple team members
- Strong problem-solving skills and a flexible attitude
- Previous experience in wholesale, distribution, or B2B environments is an asset
- Multilingual abilities are an asset

What We Are Looking For We are looking for someone who is organized, dependable, adaptable, and comfortable handling a variety of day-to-day tasks.

This position is best suited for someone who enjoys supporting a team, communicating with customers, keeping things organized, and helping different departments work together smoothly.

Pay: $17.00-$25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Sales Administrative Assistant (Edmonton)
🏢 Horizon Distribution
📍 Edmonton