Overview:

Agilitek Solutions is seeking a Salesforce Implementation Consultant, who will work within our "CRM Services Team" to support the delivery of Agilitek’s industry-specific Salesforce-native software products, and broad scope of Salesforce clouds. The work will be almost entirely within the sports and entertainment industry.

Ground Rules:

This was not written by AI. A human will review all applications. While we use AI for boosting productivity, we do not believe in using AI to replace thoughtful communication and human judgement. Therefore, only candidates who demonstrate thoughtful communication and judgement will be considered. We will reject any applications that appear to have been written by AI or submitted by an automated agent.

Who is Agilitek:

Agilitek Solutions is a software and services company focused on helping sports and entertainment organizations unify their data and drive revenue intelligence across fan data, partnerships, venue management, and more. Our flagship product, the Fan Data Platform, provides industry-leading integration capabilities, providing a unified and actionable view of fan behaviors. AgilitekPX and AgilitekVX unify partnership and venue inventory, rate cards, sales process, activation, and invoicing, in an intuitive Salesforce-native interface.

And our Salesforce consulting team helps ensure our customers can streamline sales and service efforts effectively across their business. Based out of Vancouver Canada, our remote-first team of 40 people is privileged to count nearly 100 of the biggest names in sports and entertainment as delighted customers.

Who you are:

The ideal candidate is a results-oriented, self-motivated individual with a strong curiosity that drives them to continuous learning,



and a passion for delighting customers with thoughtful and high touch customer service. This is a customer facing role, and as such, strong listening skills and professional written and verbal communication skills are of paramount importance. And as a Salesforce-focused role at a data-focused company, technical proficiency in Salesforce and data literacy overall, will be critical for the role.

You will be expected to pursue continuous learning and Salesforce certifications, and will be expected to sometimes work independently and sometimes as part of a team, but in all cases, communicate well and manage multiple priorities.

What you will do:

The successful candidate will participate in a portfolio of projects for clients, mostly within the sports industry, and primarily related to:

- Functional consulting related to the implementation of one or more of: Sales Cloud, Service Cloud, Marketing Cloud, Contact Center and Data Cloud. Note that no candidate is expected to have deep expertise in all of these Salesforce products, but having strength in at least 2 of them will be required, and growing your familiarity and basic competence in more of them will be expected.
- Administration, customization, and configuration of Salesforce for existing implementations.
- Data migration from legacy systems (using Data Loader, XLS, SOQL, and potentially SQL from time to time), for Agilitek customers on-boarding to Agilitek products within Salesforce.




- Managing a portfolio of existing Agilitek customers, holding recurring meetings with them to train them on new functionality, capture recent and evolving requirements, and generally maintain healthy customer relationships.
- Reactive support to technical and business issues related to Salesforce or Agilitek software products.

The successful candidate must have:
- 3+ years’ experience with Salesforce Sales and/or Service Cloud
- 1+ years' experience with one or more of: Marketing Cloud, Contact Center, Data Cloud
- Excellent communication skills (written and verbal, technical and non-technical)
- Strong account management skills and customer empathy
- Ability to manage competing priorities and a portfolio of many concurrent projects

Additionally, the ideal candidate may have:
- Proficiency in other Salesforce products
- Salesforce certifications
- Familiarity with web development or digital marketing
- Familiarity with writing simple SQL queries against databases such as Snowflake
- Candidates with experience in the sports and entertainment industry may be given preference
- Ability to work from home (open to candidates in US and Canada, with preference given to Canadian residents).
- Willingness to travel up to 10% of the time.

Professional Development: You will be expected to earn at least one Salesforce Certification within your first 6 months, with time provided each week specifically for self-directed learning. Additional professional development and certification will be actively encouraged.

Compensation: Based on experience. Budget for the role is 70-110k annually. Generous benefits packages available, along with perks such as bonuses and charitable contribution matching.

📌 Salesforce Implementation Consultant (Vancouver)
🏢 Agilitek Solutions
📍 Vancouver