Scarlet & Express Assistant Manager

Job Summary The Assistant Manager will support the overall vision to be the best in creating memorable, customized experiences by engaging service staff to deliver the highest level of food and drink quality while doing it in a fun, upbeat environment.

As a member of the Scarlet Management Team you will motivate, mentor, and hold the team accountable to service standards and the professional polished appearance of each team member.

The Assistant Manager also oversees daily operations of the Express Stop supporting the team with scheduling, inventory management and service delivery.

Key Responsibilities

- Assist in recruitment, training and development of all Scarlet & Express service associates
- Ensure service staff are following standard operating procedures; assisting the Manager in coaching opportunities to maintain a high level of service (coaching discussions, succession planning, performance reviews)
- Assist in accuracy of point of sale system and updating as necessary
- Conduct inventory counts and report variances to Manager
- Contribute to overall strategic goals, initiatives and objectives to achieve revenue and profit targets
- Ensure all staff are adhering to cost control and security measures; as well as auditing shift deposits and reconciliations for accuracy
- Requisitioning supplies for Scarlet
- Motivate associates and build a culture of respect,



recognition and celebration amongst the team as well as supporting teams
- Conduct shift huddles to ensure daily departmental goals are achievable
- Attend and participate in divisional and hotel meetings in absence of Scarlet Manager
- Strong effective communication within Scarlet Management Team and Kitchen team
- Ensure proper food safe handling and responsible alcohol service within the room
- Ensures the room and staff are professionally presented at all times
- Regular inspection of the room and patio reporting any maintenance or deep cleaning requirements
- Ensure tip out process in place and adhered to in a fair and equitable manner
- Diligent response to all guest opportunities
- Other duties as assigned

Qualifications

- A certificate/diploma/degree in Hospitality Management or equivalent experience
- A minimum of 2 years’ experience as a Supervisor in a high volume restaurant
- Can demonstrate strong leadership skills and administrative skills
- Excellent guest, customer and employee relations skills
- Previous scheduling, labor/revenue forecasting experience
- Organized; detail-oriented; takes initiative
- Excellent team building and interpersonal skills
- Responsible alcohol certificate
- Food Safe handling certificate

Job Type: Full time

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Scarlet Craft Kitchen & Express Stop Assistant Manager (Saskatoon)
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📍 Saskatoon