Overview

We are seeking a dynamic and results-driven Senior Account Manager to lead strategic client relationships and drive business growth. This role offers an exciting opportunity to manage key accounts, develop innovative solutions, and foster long-term partnerships. As a vital member of our team, you will leverage your expertise in B2B sales, negotiation, and marketing to deliver exceptional value to clients while expanding our market presence.

Your leadership and communication skills will be essential in navigating complex negotiations and identifying new business opportunities that align with our company’s goals.

Duties

- Manage a portfolio of key client accounts, ensuring high levels of satisfaction and retention through proactive engagement and tailored solutions
- Lead negotiations to secure favorable terms, renewals, and new contracts, demonstrating strong business development capabilities
- Develop strategic account plans that align client needs with our service offerings, identifying upselling and cross-selling opportunities
- Collaborate with internal teams such as marketing, sales, and analysis to craft customized proposals that meet client objectives
- Utilize Salesforce or similar CRM tools to track account activity, forecast revenue growth, and maintain detailed client records
- Conduct regular analysis of account performance metrics to identify trends, risks, and opportunities for growth




- Represent the company at industry events and networking opportunities to expand our B2B sales pipeline and enhance brand visibility

Experience

- Proven track record in B2B sales or account management within a fast-paced workplace
- Strong negotiation skills with the ability to close complex deals effectively
- Experience in business development, identifying new markets and expanding existing accounts
- Familiarity with marketing strategies that support client engagement and retention
- Excellent analysis skills to interpret data, market trends, and customer feedback for strategic decision-making
- Proficiency in Salesforce or comparable CRM platforms for managing client relationships
- Demonstrated leadership qualities with the ability to influence cross-functional teams and motivate colleagues
- Exceptional communication skills to articulate value propositions clearly and build rapport with diverse stakeholders

Join us as a Senior Account Manager if you're passionate about driving growth through innovative strategies, building lasting relationships, and leading with confidence. We’re committed to empowering our team members to succeed while delivering outstanding service that makes a real impact. Pay: $111,000.00 per year

Benefits

- Dental care
- Life insurance
- Vision care

Work Location: In person

📌 Senior Account Manager (Toronto)
🏢 Heritage Cabinetry
📍 Toronto