Location: Brampton, ON – Airport Road & Highway 407

Position: Full-Time, In-Office

Schedule: Monday to Friday, 8:00 AM – 5:00 PM

Job Overview

We are seeking an experienced Senior Logistics Coordinator / Freight Broker to join our growing team in Brampton.

The ideal candidate will have robust hands-on experience in Canadian and U.S. road freight, including FTL, LTL, cross-border, flatbed and specialized transportation.

This is a senior, operations-focused position for someone who understands the freight brokerage business and can independently manage shipments from quoting and carrier sourcing through dispatch, tracking, delivery and billing.

The successful candidate must be comfortable negotiating with carriers, working under pressure, solving transportation problems, and providing customers with competitive and reliable transportation solutions.

Key Responsibilities

- Manage FTL and LTL shipments throughout Canada and the United States, including cross-border transportation.
- Source, qualify and develop relationships with reliable carriers and transportation partners.
- Negotiate carrier rates and secure capacity while maintaining competitive margins.
- Provide competitive freight rates and transportation solutions to customers and the sales team.
- Post and cover loads using Loadlink, DAT and other load boards/carrier networks.
- Dispatch carriers and provide complete pickup and delivery instructions.
- Track and trace shipments from pickup through final delivery.
- Monitor pickup and delivery appointments and proactively address potential delays.
- Communicate directly with shippers, consignees, customers, drivers and carriers.
- Manage cross-border shipments and ensure required transportation and customs documentation is in place.
- Coordinate dry van, reefer, flatbed, step deck and other specialized equipment when required.
- Handle urgent,



time-sensitive and last-minute transportation requirements.
- Resolve service failures, missed appointments, delays, damages, accessorial charges and other operational issues.
- Review and negotiate detention, layover, TONU, waiting time and other carrier charges.
- Maintain accurate shipment information and documentation within the TMS.
- Review carrier invoices and ensure agreed rates and additional charges are accurate.
- Ensure customers are billed accurately for freight and applicable accessorial charges.
- Build and maintain strong relationships with existing customers and carriers.
- Identify opportunities to improve margins, service levels and carrier performance.
- Support inside sales and identify opportunities to expand business with existing customers.
- Assist and mentor junior Logistics Coordinators when required.
- Perform additional operational and logistics duties as required.

Required Experience & Qualifications
- Minimum 5 years of experience in Canadian/U.S. freight brokerage, trucking or third-party logistics (3PL).
- Strong understanding of Canada/U.S. cross-border transportation.
- Proven experience sourcing carriers and negotiating freight rates.
- Experience using Loadlink, DAT or similar freight/load boards.
- Strong understanding of freight rates, mileage, transit times and transportation geography across Canada and the U.S.
- Knowledge of trucking equipment including dry vans, reefers, flatbeds and step decks.
- Understanding of carrier compliance, Hours of Service and applicable transportation regulations.




- Experience with shipment tracking, appointment scheduling, PODs, BOLs and transportation documentation.
- Strong understanding of accessorial charges including detention, layover, TONU and waiting time.
- Strong customer service and problem-solving skills.
- Excellent verbal and written English communication skills.
- Strong negotiation skills and ability to communicate professionally with carriers and customers.
- Excellent organizational skills and ability to manage multiple active shipments simultaneously.
- Strong attention to detail, particularly with rates, documentation and billing.
- Proficiency with TMS systems, Microsoft Excel, Outlook and Gmail.

Preferred Qualifications
- Existing relationships with Canadian and U.S. carriers.
- Experience developing new lanes and building carrier capacity.
- Experience with inside sales or account management.

What We Are Looking For We are looking for someone who can independently take ownership of a shipment:

Quote → Source Carrier → Negotiate → Book → Dispatch → Track → Troubleshoot → Deliver → POD → Audit → Bill

You should understand that successful freight brokerage is not simply dispatching trucks. The right candidate knows how to protect margins, secure reliable capacity, communicate proactively, solve problems quickly and maintain strong relationships with both customers and carriers.

Work Location

This is a 100% in-office position located near Airport Road & Highway 407 in Brampton, Ontario.

Monday to Friday – 8:00 AM to 5:00 PM

Applicants must be able to reliably commute to the office.

Experience

Freight Brokerage / Canadian & U.S. Road Transportation: 5 years (Required)

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Experience

- Freight broker: 5 years (preferred)

Work Location: In person

📌 Senior Logistics Coordinator – Freight Broker (Brampton)
🏢 ShipWise Logistics
📍 Brampton