Location: Airport Road & Highway 407, Brampton, ON

Position: Full-Time, In-Office

Schedule: Monday to Friday, 8:00 AM – 5:00 PM

Job Overview

We are seeking an experienced Logistics Coordinator – Ocean & Air Freight Forwarding to join our team in Brampton.

The ideal candidate will have a minimum of 5 years of hands-on freight forwarding experience in Canada, with strong knowledge of Ocean and Air Import and Export operations.

This is an operations-focused position requiring experience managing shipments from booking through final delivery, including documentation, carrier/agent coordination, customs clearance, trucking arrangements, billing, and customer communication.

Mandarin or Korean language skills are considered a strong asset.

Key Responsibilities

- Manage Ocean and Air Import and Export shipments from booking through final delivery.
- Handle FCL, LCL and Air Freight shipments.
- Coordinate bookings with steamship lines, airlines, co-loaders, overseas agents, truckers, warehouses, and other service providers.
- Track and trace shipments and proactively communicate shipment status, delays, and exceptions to customers.
- Arrange container pickup/delivery, drayage, LTL/FTL transportation, and warehouse services as required.
- Prepare, review, and verify shipping documentation, including:
- House Bills of Lading (HBL)
- Master Bills of Lading (MBL)
- Air Waybills (HAWB/MAWB)
- Commercial invoices and packing lists
- Arrival notices and delivery orders
- Import/export documentation
- Communicate with overseas agents and partners to ensure accurate and timely documentation.




- Coordinate with customs brokers to obtain customs releases and resolve documentation or clearance issues.
- Monitor free time, demurrage, detention, storage, and other shipment-related deadlines and charges.
- Obtain and negotiate rates with carriers, airlines, co-loaders, truckers, and other vendors.
- Provide freight quotations and routing options to customers and the sales team.
- Troubleshoot operational issues including shipment delays, documentation discrepancies, customs holds, missed deliveries, and carrier issues.
- Maintain strong relationships with customers, carriers, overseas agents, and service providers.
- Audit vendor invoices and ensure charges are accurate.
- Complete shipment costing and customer billing, ensuring all applicable charges are invoiced correctly.
- Maintain accurate shipment records and update the company's freight management system.
- Provide professional and timely customer service throughout the shipment lifecycle.
- Perform additional operational duties as required.

Qualifications & Experience
- Minimum 5 years of freight forwarding experience, preferably with a freight forwarder or international logistics company in Canada.
- Solid hands-on experience with Ocean Import and Export operations.
- Strong hands-on experience with Air Import and Export operations.
- Good knowledge of FCL, LCL, air freight, drayage,



trucking, customs clearance, and international shipping documentation.
- Experience preparing and reviewing HBL, MBL, HAWB and MAWB documentation.
- Understanding of Incoterms and international freight procedures.
- Experience working with steamship lines, airlines, co-loaders, overseas agents, customs brokers, truckers, and warehouses.
- Strong freight rate negotiation and vendor-management skills.
- Strong attention to detail, particularly with documentation, costing, and billing.
- Excellent written and verbal English communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a fast-paced freight-forwarding workplace and managing multiple shipments simultaneously.
- Proficiency with Microsoft Outlook, Excel, and freight-forwarding/TMS software.

Language
- English – Required
- Mandarin – Strong Asset
- Korean – Strong Asset

Important Requirements This is a 100% in-office position located near Airport Road & Highway 407 in Brampton.

Applicants should be able to reliably commute to the office Monday through Friday.

Candidates without relevant Ocean/Air freight-forwarding experience may not be considered.

Preferred Candidate

We are particularly interested in candidates who can independently manage an Ocean/Air shipment from initial booking through customs clearance, delivery, costing, and final billing with minimal supervision.

Pay: $50,000.00-$65,000.00 per year

Experience

- Freight Forwarding: 5 years (preferred)

Language:
- Mandarin (preferred)
- Korean (preferred)

Work Location: In person

📌 Senior Logistics Coordinator – Ocean & Air Freight Forwarding (Brampton)
🏢 ShipWise Logistics
📍 Brampton