Who you are

- Eligibility: You must be eligible to work in the UK

- Experience managing and developing IT services and systems, including SaaS solutions

- Demonstrated success overseeing multi-site and international IT infrastructure, ensuring high availability, scalable operations

- Strong understanding of information and cyber security, ideally including one or all of Cyber Essentials Plus, ISO 27001 or NIST CSF 2.0

- A focus on user experience and demonstrable ability to interpret business requirements in order to successfully deliver IT and business system improvement projects

- Outstanding interpersonal skills, including the capacity to adapt your communication style to different stakeholder audiences and to liaise with external partners

- Experience managing budgets
- Experience leading a team, coaching and developing people and managing performance through giving and receiving feedback

- Solid understanding of GDPR and other regulatory frameworks

- Experience of working in an International organisation

- Experience using a range of systems including G Suite and Salesforce

- Experience of procurement and contract management

- Familiarity with business intelligence and visualisation tools

What the job involves

- The Senior Manager, IT Support, Infrastructure and Cyber Security will play a key role developing our IT function and ensuring it keeps pace with the needs of the charity. Reporting to the Director of Operations, you will make sure that our internal IT systems and processes enable colleagues to collaborate effectively and do their best work

- You will be accountable for organisation-wide cyber security, including formulating and implementing business continuity and disaster recovery plans, and compliance with local regulation in the markets we operate, specifically NIST CSF 2.0 in the US and Cyber Essentials Plus in the UK

- You will take the lead in identifying and delivering improvements across the IT function that enable it and the whole organisation





- You will lead a talented team of IT professionals, who you will coach and develop to provide outstanding business partnership and help drive forward our mission

- You will be skilled in managing change processes and building organisation-wide support. You will be an effective negotiator and used to managing a wide portfolio of operational contracts and projects

- Develop the service offering and capability of the IT support function at the Foundation

- Ensure that the Foundation has all necessary IT and business systems in place to deliver its objectives

- Own the cyber security strategy, with regular audits and testing

- Own the Global IT Policy and ensure it is up to date and in line with current legislation and best practice

- Proactively identify opportunities to improve the range of IT tools and business systems as the organisation’s priorities develop

- Oversee and maintain robust IT infrastructure and cybersecurity frameworks, ensuring continuous alignment with NIST CSF 2.0, Cyber Essentials Plus, and emerging AI security standards

- Contribute to the organisation’s data strategies, including next steps in our data infrastructure, integration, and analysis

- Responsible for the procurement of services, contract management and liaising with third party suppliers

- Oversee IT onboarding and training

- Keep up to date with developments in relevant legislation, including data protection

- Develop and manage the IT annual budget and plans

- Coach, develop and manage the performance of the team

The application process

- Closing date: 23rd October 2026 17.00 GMT

- Phone screen: Week commencing 2nd November 2026





- First-round interview: Week commencing 16th November 2026

- Second-round interview: Week commencing 30th November 2026

- As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your CV

- Eligible applications will be reviewed by our recruitment team and the hiring manager. We review all applications for authenticity. While we embrace the use of AI tools to assist you, all content must genuinely represent your own work, and have been reviewed and personalised by you
- A small number of candidates will be invited to a phone call with the hiring manager
- The purpose of this call is to check our understanding of your application and to answer any questions you have

- We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague

- You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions

- If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at [email protected]

- Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter

Benefits

- Generous annual leave

- Retirement contribution

- Private medical cover

- Family leave policy

- Commitment to flexible working
- Wellbeing programme (Subscription to Headspace, weekly yoga and a dedicated Employee Assistance Programme)

- Life insurance

- Continued learning and development

📌 Senior Manager of IT & Cyber Security (Cambridge)
🏢 Raspberry Pi Foundation
📍 Cambridge