Canada Life is seeking a Quality Assurance Specialist for the Client Advisory Services (CAS) Retirement & Savings team to ensure quality, compliance and service standards across member-facing and internal processes.
Responsibilities include conducting quality reviews, identifying trends and improvement opportunities, and developing scorecards and reporting to inform coaching and training efforts. Bilingual English/French is a robust asset.
📌 Senior QA Specialist, Retirement & Savings (London)
🏢 Canada Life
📍 London
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