Enhance lives as a Service Coordinator with a prestigious non-medical home care provider. Coordinate caregiver schedules to ensure client satisfaction in a fulfilling role. Join a high-performing team dedicated to service excellence at a leading home care provider.
As a Service Coordinator, you will match clients with caregivers while maintaining records and addresses concerns. This position requires strong service orientation, organizational skills, and the ability to thrive in a fast-paced workplace. Key Responsibilities:
- Answer client and caregiver calls professionally
- Match clients to caregivers based on specific needs
- Maintain thorough schedules and logs in software
- Address concerns, fostering strong client relationships
- Uphold company policies and perform emergency caregiving Requirements:
- High integrity and excellent customer service skills
- Strong organizational skills and 60 WPM typing speed
- Ability to work in a team-oriented, fast-paced environment
�� Passion for serving the elderly population
- Familiarity with software including WellSky and Salesforce Make a meaningful impact through care coordination and client support as a Service Coordinator.
📌 Service Coordinator at Leading Care Provider (Whitby)
🏢 Lever
📍 Whitby