Shop and Field Service Supervisor (Hantsport)

Shop and Field Service Supervisor (Hantsport)

02 Oct
|
Scotia Investments
|
Hantsport

02 Oct

Scotia Investments

Hantsport

Morse Machining | Hantsport, Nova Scotia | Full-Time, Permanent

Position Summary

Morse Machining, in partnership with the Scotia Investments Family of Companies, is a progressive and growing company based in Hantsport, Nova Scotia. The Shop and Field Service Supervisor is responsible for overseeing day-to-day shop and field service operations, supporting workflow planning and scheduling, assisting with estimating and quoting, and ensuring work is completed safely, efficiently, accurately, and on time.

Reporting to the General Manager, this role requires a dependable, hands-on leader who can support skilled trades teams, maintain strong customer service standards, and contribute to continuous improvement across machining, millwright, fabrication and field service.

Key Responsibilities

- Lead day-to-day operations for shop and field service teams, including machinists, millwrights, mechanics, apprentices, and other skilled trades employees.
- Plan, schedule, and prioritize work to meet customer requirements, production timelines, and project deadlines.
- Monitor workflow, job progress, and resource allocation to ensure work is completed safely, efficiently, accurately, and on time.
- Support estimating and quoting by reviewing job requirements, labour needs, materials, timelines, specifications, and customer expectations.
- Oversee inventory management for parts, materials, tools, supplies, and equipment required to support shop and service operations.
- Support quality control by ensuring work meets specifications, drawings, customer requirements, and internal standards.
- Coordinate deliveries, including CKF-related deliveries and other customer or

supplier requirements.
- Maintain accurate records related to work orders, estimates, schedules, inventory, quality, safety, and customer communication.





Leadership, Safety, and Continuous Improvement

- Provide coaching, guidance, and day-to-day supervision to employees, including supporting apprentices and helping develop team capability.
- Promote and support a strong safety culture through safe work practices, hazard identification, housekeeping, and compliance with company policies and regulatory requirements.
- Identify and implement practical process improvements that enhance efficiency, communication, safety, productivity, quality, and customer service.
- Work collaboratively with trades employees, customers, suppliers, leadership, and other stakeholders to keep work moving and resolve issues effectively.

Qualifications and Experience

- Previous supervisory, operations, or project coordination experience in a skilled trades, industrial, manufacturing, service, maintenance, machining, millwright, fabrication, or equipment repair environment.
- Experience leading or supervising skilled trades employees is preferred.
- Strong understanding of estimating, quoting, scheduling, inventory management, quality control, and process improvement.
- Ability to interpret technical drawings, specifications, work orders, and customer requirements.
- Knowledge of machining, welding, fabrication, industrial maintenance, mobile

equipment, hydraulics, pneumatics, mechanical systems, and related shop or field service work is considered an asset.




- Comfort using technology, including email, scheduling tools, work order systems, spreadsheets, and other business software.

Skills and Competencies

- Practical, hands-on leadership style with the ability to support employees, solve problems, and maintain operational momentum.
- Strong organizational skills with the ability to manage competing priorities,

deadlines, and changing customer needs.
- Clear communication skills and the ability to work effectively with internal teams, customers, suppliers, and leadership.
- Commitment to safety, quality, accuracy, customer service, and continuous

improvement.
- Sound judgment, reliability, accountability, and the ability to work well in a deadline-driven, fast-paced environment.

Required and Preferred Certifications

- Valid driver’s license and reliable transportation required.
- Workplace Hazardous Materials Information System (WHMIS) Certificate preferred.
- First Aid Certificate preferred.
- Basic security clearance may be required.

Working Conditions This is a full-time, permanent position based in Hantsport, Nova Scotia. Regular hours are expected to include Monday to Friday daytime hours, with flexibility required to support operational needs, customer requirements, on-call situations, and special projects. The role involves time in both office and shop environments and may include exposure to manufacturing or industrial conditions such as noise, dust, odours, moving equipment, and active work areas.

Total Compensation

- Competitive compensation based on experience.
- Comprehensive group insurance.
- Company pension plan.
- Company events, training opportunities, and free in office parking.

Morse Machining is an equal opportunity employer.

📌 Shop and Field Service Supervisor (Hantsport)
🏢 Scotia Investments
📍 Hantsport

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