Stagiaire LEAP hiver 2027, Ressources humaines

Van Houtte Services Café se trouve à un moment charnière de ses ambitions de croissance. Pour les réaliser, nous devons outiller nos leaders, gestionnaires et superviseurs au moyen de formations et d’outils leur permettant de mieux gérer leurs employés. Nous avons relevé un écart important en matière de gestion de la performance et de la discipline, qui ne peut être comblé que par une formation adéquate.

Quart de travail / Horaire

- Dates du programme : du 4 janvier au 30 avril 2027
- Lieu : Montréal, QC
- Mode hybride; 3 jours au bureau
- Du lundi au vendredi

Principales responsabilités

- Concevoir et développer des programmes de formation destinés aux gestionnaires sur la gestion de la discipline et de la performance pour les superviseurs et gestionnaires qui dirigent des équipes des ventes et des opérations.
- Adapter le contenu aux employés de bureau ainsi qu’aux employés de première ligne.
- Créer du matériel d’apprentissage pratique qui renforce la capacité des leaders à traiter les enjeux de performance, à mener des conversations de coaching, à appliquer la discipline progressive et à assurer des pratiques cohérentes de gestion des personnes partout au Canada.
- Collaborer avec les parties prenantes des RH afin d’aligner le contenu sur les politiques de l’entreprise, les exigences légales et les attentes en matière de leadership, tout en soutenant la mise en œuvre et l’adoption.

Les éléments du programme de stage LEAP comprennent :

- Participer activement à des projets novateurs et collaborer avec d’autres équipes afin d’acquérir de l’expérience dans un environnement dynamique, interfonctionnel et axé sur le travail d’équipe.
- Bénéficier du soutien d’un mentor pour favoriser votre développement professionnel.
- Participer à des rencontres informelles et à des dîners-conférences avec des dirigeants de KDP et d’autres leaders de l’organisation.
- Recevoir de la formation en développement professionnel, notamment sur le réseautage, le perfectionnement des compétences professionnelles et les présentations.
- Réaliser un projet du début à la fin et le présenter, ainsi que vos apprentissages, à votre équipe, à votre service et aux hauts dirigeants afin de mettre en valeur votre travail et son impact sur l’entreprise.

Exigences

- Être actuellement aux études dans un programme de baccalauréat en ressources humaines, relations du travail, relations industrielles, formation des adultes ou droit.
- Avoir suivi des cours liés au projet.
- Être bilingue, en français et en anglais.
- Être situé·e à Montréal.
- Idéalement, avoir occupé un emploi à temps partiel dans le commerce de détail ou le secteur des services, avec une compréhension de base du climat de travail, et être en mesure de traduire cette expérience en pratique lors de la création du matériel de formation.

Rémunération globale:

CAD $22.00 horaire

CAD $22.00 hourly

Company Overview:





Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone, for every occasion and for all Canadians. Because of the global and national scope of the role we are recruiting for above, as well as the cross functional needs required of this role, we have determined that French & English language (written and spoken) are required. We have further evaluated that the English knowledge already required from other employees is insufficient for the performance of the duties requiring the knowledge of English and that the number of positions for which we require such knowledge is the smallest possible to ensure the effective accomplishment of our mission.

Van Houtte Coffee Services is at a pivotal time in its growth ambitions, and for us to achieve said ambitions, we need to enable our leaders, managers and supervisors with training and tools to better manage their employees. We have identified an important gap in performance and discipline management, that can only be addressed through proper training.

Shift / Schedule

- Program Dates: January 4 – April 30, 2027
- Location: Montréal, QC
- Hybrid; 3 days in office
- Monday–Friday

Key Responsibilities

- Design and develop manager training programs on discipline management and performance management for supervisors and managers leading Sales and Operations teams.
- Adapt content to both office and front‑line employees.
- Create practical learning materials that strengthen leaders' ability to address performance concerns, conduct coaching conversations, apply progressive discipline, and ensure consistent people management practices across Canada.
- Partner with HR stakeholders to align content with company policies, legal requirements, and leadership expectations while supporting implementation and adoption.

Elements of the LEAP Internship Program include:

- Engaging and partnering on innovative projects to gain experience in a fast paced, cross functional team environment
- Receive mentor support for your professional development
- Participate in meet & greets and lunch & learns with KDP executives and other organization leaders
- Receive professional development training such as networking, skilled skills development and presenting
- Complete a project from start to finish and present it and your takeaways to your team, department, and senior leaders to highlight your project work and impact on the business

Requirements

- Currently completing a bachelor’s degree in Human Resources, Labor Relations,



Industrial Relations, Adult Learning or Law.
- Student must have completed courses related to the project.
- Must be bilingual, French and English.
- Located in Montreal.
- Ideally, a student that has held part-time jobs in retail or service industry with basic understanding of a working climate and is able to translate this into practice as they build the training material.

We incorporate HireVue, an automated interview tool, into our campus recruitment process.

A.I. Disclosure:

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.

Benefits

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances the employment of its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

📌 Stagiaire LEAP hiver 2027, Ressources humaines | Winter 2027 LEAP Intern – Human Resources (Montreal)
🏢 Keurig Dr Pepper Canada
📍 Montreal