02 Oct
|
Rego Realty
|
Cambridge
02 Oct
Rego Realty
Cambridge
The Rego Team, part of Corcoran Horizon Realty, has been the #1 top-producing team in the Waterloo Region for the past 20 years. We're looking for a Sales Manager to help build on that legacy.
Working closely with Cliff Rego, you'll work closely with our ISA department and agent team and own team production from first lead to closed deal. You'll train and mentor our people, and implement and improve the systems and programs that help every team member reach their goals and give every client an exceptional experience.
This is a hands-on leadership role for someone who coaches to outcomes, measures what matters, and believes a well-coached, well-supported team will always outperform a group of individuals.
Key ResponsibilitiesTeam Leadership and Culture
- Partner with Cliff on team vision, sales strategy, and annual production goals.
- Foster a cooperative, high-accountability team culture where wins are shared and standards are clear.
- Lead weekly team sales meetings and recognition, and keep the team aligned on priorities.
- Be the day-to-day leadership point of contact for agents and ISAs.
ISA Department
- Collaborate with the ISA team on the lead-to-appointment process: speed-to-lead, follow-up cadence, nurture, and appointment quality.
- Participate in hiring, onboarding, and coaching ISAs through daily role-play, script practice, objection handling, and call reviews.
- Track ISA KPIs: response time, contact rate, appointments set, appointments held, and conversion to signed clients.
- Oversee lead routing and the handoff between ISAs and agents so no opportunity is lost.
Agent Coaching and Performance
- Hold regular 1:1s with every agent covering business plans, pipeline, goals, and development priorities.
- Coach across the full client cycle: consultation, pricing strategy, negotiation, and follow-up.
- Support agents on live transactions, including offer strategy and problem-solving.
- Identify performance gaps early and put development plans in place with clear checkpoints.
Training, Mentoring and Development
- Deliver ongoing team training covering onboarding, core skills, scripts, market knowledge, and service standards.
- Mentor agents and ISAs one-on-one, guiding their career growth, confidence, and long-term goals beyond day-to-day performance.
- Lead the team mentorship program, pairing newer agents with experienced team members, with clear expectations and regular check-ins.
- Tailor training to new agents, developing agents, and top producers.
- Maintain a training calendar and resource library the team can use independently.
Systems, Programs and Client Experience
- Implement and improve systems that raise service and conversion, including CRM workflows, follow-up protocols, client touchpoints, and post-close programs.
- Uphold the Rego Team client experience standard and make sure it's delivered consistently.
- Run programs that help team members reach their goals, such as accountability structures, incentives, and peer support.
- Keep team processes documented and current.
Reporting and Forecasting
- Maintain a team dashboard covering pipeline, forecast, conversion by stage, per-agent production, and lead source ROI.
- Report weekly to Cliff on performance, trends, and resource needs.
- Use data to guide lead spend, training focus, and team priorities.
Skills and Experience
- 3+ years of sales management or sales leadership experience.
- Proven track record of coaching and mentoring people to measurable results.
- Experience delivering training and working with sales systems and processes.
- Strong CRM and data fluency (HubSpot or similar).
- Collaborative leadership style, able to hold high standards while building trust.
- RECO registration (salesperson or broker) and real estate sales experience are solid assets.
Compensation $70,000 plus incentive overrides. Final compensation will be based on experience.
Pay: From $70,000.00 per year
Work Location: In person
📌 Team Sales Manager – The Rego Team (Cambridge)
🏢 Rego Realty
📍 Cambridge