Drive client success at STAN as a Technical Account Manager. In this role, you will leverage your AI expertise to support enterprise accounts in troubleshooting and optimizing automated solutions. As a key point of contact for a portfolio of clients, you will build relationships and gather feedback to enhance our cutting-edge AI property management solutions.

Your technical depth will support integrations, troubleshoot workflow issues, and analyze actionable data for improvements. You will engage regularly with both technical and non-technical stakeholders to ensure project success. Key Responsibilities:

- Serve as the primary technical liaison for enterprise accounts
- Troubleshoot AI behavior through effective prompt engineering




- Analyze conversation logs to identify quality improvement areas
- Support integrations between STAN and property management systems
- Provide clients with decision-ready reporting on outcomes Requirements:
- 3+ years in SaaS or relevant technical field
- Solid understanding of AI/LLM products and prompt engineering
- Experience with APIs, SQL, and Python scripting skills
- Excellent communication skills with client-facing experience
- Ownership mentality in managing enterprise relationships Utilize your technical and analytical skills to elevate STAN's offerings in AI-driven property management.

📌 Technical Account Manager at STAN (Toronto)
🏢 STAN AI
📍 Toronto