Direct Cell is Hamilton’s one-stop technology destination, offering smartphones, tablets, computers, repairs, trade-ins, accessories, and more.

We’re looking for a technically minded, customer-focused individual to join our team. This is a hands-on role combining technology, sales, customer service, troubleshooting, and device repair.

No previous cell phone repair experience is required. We provide training to the right candidate. We’re looking for someone with a technical background or strong interest in technology who enjoys solving problems, working with their hands, and learning new skills.

What You’ll Do

- Assist customers with product, service, and technical questions.
- Recommend smartphones, computers, accessories, repairs, and other solutions.
- Troubleshoot basic hardware and software issues.
- Learn to diagnose and repair smartphones, tablets, and other electronic devices.
- Perform repairs such as screens, batteries, charging ports, and other components after training.
- Use hand tools and follow proper repair procedures.
- Test devices before and after repairs.




- Maintain accurate customer, repair, and inventory records.
- Process sales and assist with store organization and merchandising.
- Provide professional, honest, and friendly customer service.

What We’re Looking For

- Strong interest in technology and electronics.
- Good problem-solving and troubleshooting skills.
- Comfortable learning current technology and procedures.
- Strong attention to detail.
- Comfortable working with tools and small components.
- Professional communication and customer-service skills.
- Comfortable working in a sales environment.
- Reliable, organized, and able to work independently and as part of a team.

Technical education or experience in IT, electronics, computers, or another technical field is an asset. Pay: From $17.60 per hour

Expected hours: 20.0 – 40.0 per week

Benefits

- Company events
- Flexible schedule
- Store discount

Education:
- Secondary School (preferred)

Work Location: In person

📌 Technology Sales & Repair Associate (Canada)
🏢 Direct Cell
📍 Canada