Overview

Join our dynamic healthcare team as a Treatment Coordinator, where your enthusiasm and organizational skills will play a vital role in enhancing patient experiences and streamlining treatment processes. In this energetic position, you will serve as the bridge between patients and providers, ensuring seamless communication, scheduling, and administrative support. Your proactive approach will help patients feel confident and informed about their treatment plans while supporting the overall efficiency of our dental practice.

This paid role offers an exciting opportunity to grow within a vibrant healthcare environment committed to excellence and compassionate care.

Duties

- Act as the primary point of contact for patients, guiding them through treatment options and scheduling appointments with enthusiasm and clarity
- Coordinate treatment plans by collaborating with clinicians, ensuring all patient needs are addressed promptly and accurately
- Manage electronic dental records using cleardent, maintaining precise documentation of patient histories and treatment progress
- Answer multi-line phone systems efficiently, providing exceptional front desk support while directing calls to appropriate team members
- Assist with administrative tasks such as verifying insurance information, preparing patient forms,



and processing payments in a timely manner
- Facilitate communication between patients and the dental team to ensure understanding of procedures, costs, and follow-up care
- Maintain a welcoming office environment by supporting front desk operations and ensuring smooth daily workflow

Experience

- Previous experience working in a dental office setting is ideal, especially in roles involving front desk or administrative responsibilities
- Familiarity with dental software is essential for managing patient data effectively
- Strong knowledge of dental terminology to accurately interpret clinical notes and communicate with providers.
- Proven ability to handle multi-line phone systems efficiently while maintaining professionalism
- Experience in office administration, including appointment scheduling, insurance verification, and data entry
- Excellent organizational skills coupled with the ability to multitask in a fast-paced environment
- Prior experience as a dental receptionist and treatment coordinator is required.

Join us to make a meaningful difference in patient care while developing your skills within a supportive and energetic team! Pay: $25.00-$29.00 per hour

Benefits

- Dental care
- In office parking

Work Location: In person

📌 Treatment Coordinator (Peterborough)
🏢 Peterborough Family Dentistry
📍 Peterborough