02 Oct
|
Aviva
|
Mississauga
Individually we are people, but together we are Solus Canada . Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence .
Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre , powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before .
Why Join Us?
- Be part of a visionary team challenging traditional ways of working
- Work in a brand-new facility equipped with state-of-the-art tools and technology
- Enjoy a healthier, more comfortable work environment with modern amenities
- Help shape the autobody shop of the future
We are looking for an experienced Workshop Lead to supervise the activities of a team of auto body technicians at our Aviva AutoCare Centre located in Mississauga . In this role you will coordinate daily operations to ensure flawless workflow, maintaining and exceeding quality standards, and driving continuous improvement in team performance. You will play a pivotal role in fostering a collaborative and high-performing environment, ensuring that every repair meets the highest standards of excellence for Aviva’s customers.
Does this sound like an exciting challenge? Come join our team! Be a part of this milestone as we embark on this ground-breaking journey together!
What You’ll Do:
- Coordinate and supervise the work of mechanics and technicians, ensuring tasks are completed efficiently and to the required standards
- Plan, schedule, and assign work to the team, considering priorities,
deadlines, and available resources
- Inspect completed work, identify potential issues, and provide guidance to improve performance
- Find opportunities to promote customer satisfaction and process improvement
- Maintain quality and technical standards within the site
- Enforce safety protocols and procedures to ensure a safe working environment
- Deliver on promises made to customers, ensuring minimal downtime for their vehicles
- Identify and resolve issues and blockages that interrupt the workflow in the workshop
- Oversee training needs, ensuring appropriate training is delivered
- Ensure an appropriate level of resources to meet customer demands
- Make decisions based on knowledge and data
- Conduct performance reviews and develop talent within the team
- Promote Aviva AutoCare Centre v alues and goals
What You’ll Bring:
- Post-secondary education
- Minimum of 5 years of experience in the auto repair industry
- Prior leadership experience with outstanding coaching skills
- Valid driver’s license
- Strong understanding of automotive mechanics and repair procedures
- Demonstrates adaptability and openness to change with a proactive mindset in embracing recent work practices and technologies
- Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
- Strong communication and conflict resolution skills
- Excellent customer service skills
- Ability to diagnose and resolve mechanical issues, identify root causes, and develop solutions
What You’ll get:
- The salary band for this position ranges from $90,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Medical and dental benefits
- Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva AutoCare Centre
- Various retirement savings options including participation in optional group RRSP
- Competitive vacation package
- We offer exceptional career development opportunities
- We’ll support your professional development and education
- Uniforms will be provided based on your role
- Clean and safe work environment, including on site showers and break room
Aviva Canada/Aviva AutoCare Centre may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. This is a new position which has been posted externally. Aviva Canada/ Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.
📌 Workshop Lead - Aviva AutoCare Centre (Mississauga)
🏢 Aviva
📍 Mississauga