Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) for our global consulting client.

Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Rate Range: $75 -77/hr C2C (40 hrs /week)

Duration: 6-12 months

Location: Hybrid, 2-3 days in office, Toronto, ON, Canada

Role Overview

Key Responsibilities

- Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.
- Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.
- Support SPICE ingestion, dataset refreshes, direct queries, data-source connectivity, dashboard publishing, sharing, and access management.
- Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.
- Troubleshoot Athena-based BI workloads and data access issues.
- Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.
- Manage and troubleshoot Lake Formation permissions and data access controls.
- Support serverless applications utilizing AWS Lambda and API Gateway integrations.
- Troubleshoot API integrations and REST-based services supporting BI applications.
- Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.
- Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.
- Perform incident management, problem management, root-cause analysis, and production support activities.




- Develop automation scripts and operational tooling to improve platform reliability and efficiency.
- Maintain technical documentation, operational procedures, and support runbooks.

Core Qualifications

- 10+ years of experience supporting enterprise BI and analytics platforms.
- Strong hands-on experience with Tableau Server Administration and operational support.
- Extensive experience administering and supporting Amazon QuickSight in production environments.
- Experience supporting:
- QuickSight Dashboards
- Analyses
- Datasets
- Data Sources
- Themes
- Templates
- Permissions & Access Controls

- Experience troubleshooting:

- SPICE Ingestion
- Dataset Refreshes
- Direct Queries
- Dashboard Publishing
- Sharing & Access Issues
- Data Connectivity Issues

- Experience with Amazon QuickSight APIs and AWS SDKs.
- Robust knowledge of:

- Amazon Athena
- AWS Glue Data Catalog
- AWS Lake Formation
- AWS IAM

- Experience with:

- AWS Lambda
- API Gateway
- REST APIs
- Serverless Architectures

- Robust experience using Amazon CloudWatch for monitoring and observability.
- Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.
- Experience with production support, incident management, problem management, and root-cause analysis.
- Experience with scripting and automation using:

- Python
- PowerShell
- Bash
- AWS CLI

- Excellent analytical,



troubleshooting, documentation, and communication skills.

Preferred Qualifications

- Experience with Amazon Q in QuickSight and Generative BI capabilities.
- Experience with Amazon Q Topics and semantic modeling for natural language analytics.
- Familiarity with Quick Suite agents, chat experiences, and Spaces.
- Experience with embedded QuickSight and programmatic dashboard management.
- Understanding of Angular, JavaScript, or TypeScript.
- Experience operating BI Platform-as-a-Service (BI PaaS) or BI-as-a-Service environments.
- Experience supporting custom applications built on QuickSight APIs.
- Experience troubleshooting end-to-end data flows involving:
- QuickSight
- Athena
- Glue Data Catalog
- Lake Formation
- S3
- IAM

- Experience supporting serverless architectures leveraging Lambda and API Gateway.
- Experience with Tableau Server upgrades, backup/restore, monitoring, and performance tuning.
- Familiarity with CI/CD pipelines, Infrastructure as Code (IaC), and cloud deployment practices.
- Knowledge of ITIL-based incident, problem, and change management practices.
- Experience supporting enterprise environments with strong security, governance, and compliance requirements.

Key Skills

- Tableau Server
- Amazon QuickSight
- AWS
- Amazon Athena
- AWS Glue Data Catalog
- AWS Lake Formation
- AWS IAM
- AWS Lambda
- API Gateway
- REST APIs
- CloudWatch
- SPICE
- BI Platform Administration
- Data Analytics
- Dashboard Management
- Root Cause Analysis
- Incident Management
- Problem Management
- Python
- PowerShell
- Bash
- AWS CLI
- Serverless Architecture
- CI/CD
- Infrastructure as Code (IaC)
- Amazon Q
- JavaScript
- TypeScript
- Angular
- ITIL

📌 BI Platform Operations Engineer (Toronto)
🏢 Important Company of the Sector
📍 Toronto