Customer service representative - call centre (Halifax Regional Municipality)

Customer service representative - call centre (Halifax Regional Municipality)

01 Oct
|
Manpower Services Canada Limit
|
Halifax Regional Municipality

01 Oct

Manpower Services Canada Limit

Halifax Regional Municipality

Overview

Languages

Bilingual

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Develop all kinds of events for publicity, fundraising and information purposes
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

- Internet
- MS Outlook
- MS Word
- MS Office




- MS Project
- Electronic mail

Type of experience

- Call centre

Service experience

- Security

Additional information

Security and safety

- Basic security clearance
- Criminal record check

Transportation/travel information

- Public transportation is available

Work conditions and physical capabilities

- Attention to detail
- Fast-paced setting
- Tight deadlines
- Repetitive tasks

Personal suitability

- Punctuality
- Client focus
- Reliability
- Team player
- Initiative
- Honesty

📌 Customer service representative - call centre (Halifax Regional Municipality)
🏢 Manpower Services Canada Limit
📍 Halifax Regional Municipality

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