Servion Global Solutions is seeking an experienced Genesys Cloud Consultant to design, configure, develop, integrate, and support Genesys Cloud CX. This role covers Architect IVR, Digital/Chatbot, WEM, Data Actions, email, routing and Day-2 operations, collaborating with business, application, and operations teams to deliver reliable solutions.The ideal candidate will translate business needs into scalable Genesys Cloud configurations and provide production support for the cloud setting,
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