HEAD OF CLIENT SERVICES DIGITAL MARKETING AGENCY Location: Toronto, CanadaWork format: Hybrid, 3 office days, non-negotiable.Employment: Full time ABOUT THE COMPANY Our client is a fully integrated performance marketing agency combining SEO, Paid Media, Creative, Brand Strategy, Web Development, CRO, and Data Analytics under one roof. The agency partners with small and mid-sized businesses across multiple industries, helping clients grow through long-term digital marketing strategies and measurable business outcomes. As the company continues to scale, they are building a dedicated Client Services function and are looking for an experienced leader to shape it from the ground up. ABOUT THE ROLE This is a strategic,



hands-on leadership role responsible for building and leading the agency’s Client Services function. Rather than inheriting a mature department, you will establish the processes, standards, and operating model that will define how the company manages and grows long-term client relationships. You’ll work closely with the CEO and cross-functional teams to improve client retention, identify growth opportunities, and create a scalable client experience. KEY RESPONSIBILITIES Build and improve the overall Client Services function. Develop scalable

📌 Head Of Client Services / Digital Marketing Agency (Toronto)
🏢 Hoorya
📍 Toronto