Apply for the Bilingual Billing Representative role with Ontario Medical Supply in Ottawa. Focus on customer education regarding billing changes while ensuring superior service. This full-time permanent position requires engaging with clients and healthcare facilities to discuss billing options. You will play a pivotal role in processing orders and addressing clients' inquiries to improve their experience. Your ability to meet call targets will be key in this essential role. Key Responsibilities:
- Make calls to educate clients about billing changes
- Meet performance targets for customer outreach
- Process orders for equipment rentals and purchases
- Handle payments and third-party billings accurately
- Troubleshoot client concerns and improve service quality Requirements:
- Post-secondary education in relevant field
- Minimum 1 year customer service experience
- Bilingualism in French and English required
- Proficient with Microsoft Office and ERP systems
- Robust communication and organizational skills Utilize your bilingual skills to improve service delivery at Ontario Medical Supply in Ottawa. #J-18808-Ljbffr