Enhance your career with RONCO as a Bilingual Customer Service Specialist. Provide top-notch support in both French and English to assist our diverse customer base.
As a Bilingual Customer Service Representative, you will be crucial to RONCO's Customer Care team in Concord, Ontario. Your role involves processing customer orders, maintaining records, and collaborating with internal teams to address customer needs effectively. With a focus on providing excellent service, you will handle inquiries, prepare quotations, and support daily office tasks.
Key Responsibilities:
• Respond to customer inquiries in French and English
• Investigate product and order-related questions
• Accurately enter orders into the ERP system
• Prepare quotes and product information for clients
• Maintain organized customer records in CRM
Requirements:
• Fully bilingual in French and English
• Minimum 2 years in customer service role
• Solid knowledge of Microsoft Office tools
• High attention to detail and organization skills
• Experience with ERP systems is a plus
Leverage your bilingual skills to support RONCO's mission of providing quality safety solutions.
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📌 Bilingual Customer Service Specialist at RONCO (Vaughan)
🏢 RONCO Safety (PPE Manufacturing)
📍 Vaughan