Advance Auto Parts is seeking an IT Service Specialist to join our Technical Helpdesk team in Bolton, Ontario. You will provide first-level technical support for Carquest Stores, Corporate and Distribution Center teams, Emphasizing quick resolution and explicit documentation for future reference.
The role requires strong problem-solving skills, experience with Service Now, Exploris/Weblink familiarity, and the ability to work weekends and after hours as needed. ITIL certification is preferred.
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📌 IT Service Specialist: First‑Line Tech Support (Bilingual) (Bolton)
🏢 Advance Auto Parts
📍 Bolton
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