Relativity is seeking a Lead Customer Success Manager to own Premier Tier outcomes for high-value accounts. You will coordinate the account team (TAM, Adoption Services, Executive Sponsor), manage customer health, and drive AI adoption across complex legal workflows. As a methodology leader and internal multiplier, you will train CSMs, develop playbooks, and lead executive business reviews. You will maintain C-suite relationships, partner with Sales on expansion, and ensure renewals through
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📌 Senior CSM - Premier Accounts & AI Change Leader (Winnipeg)
🏢 Relativity
📍 Winnipeg
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