Our client in the aviation fuel industry is seeking a

Terminal & Control Center Operator

to join their team. In this safety-critical role, you will be part of a crucial team responsible for the safe operation of pipeline and terminal facilities, ensuring the reliable delivery of fuel to airline clients. The successful candidate will monitor and control operations through SCADA and other systems, coordinate fuel movements, respond to alarms and abnormal operating conditions, maintain accurate operational records, and work closely with field personnel, customers, suppliers, and the broader operations team.

This position operates on a modified

DuPont rotating schedule , including days, nights, weekends, and holidays. While previous experience in pipeline operations, terminals, refineries, aviation fuel facilities, utilities, industrial process plants, or control room environments is considered an asset, candidates from other industries with strong aptitude, transferable skills, and a demonstrated ability to learn complex operational processes are encouraged to apply.

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Job Title:

Terminal & Control Center Operator

Location:

Richmond, BC

Pay Range:

$70,000 to $80,000 per year during training and certification. Upon successful completion of required certifications, salary increases to $85,000 to $90,000 per year.

What's the Job?

Operational control and real-time monitoring of pipeline and terminal facilities via a SCADA control system. Utilize leak detection systems to monitor segment integrity and respond appropriately to alarms and violations. Day-to-day site activities including performing site rounds, minor maintenance activities, equipment checks, and housekeeping. Review product quality information and perform basic sampling and laboratory testing as required to ensure the ongoing delivery of quality jet fuel. Maintain accurate electronic shift records and operational logs using approved digital forms and systems, ensuring all pertinent activities, incidents, and follow-up actions are documented and effectively communicated during shift handovers. Read, understand, interpret, and consistently follow Standard Operating Procedures (SOPs), work instructions, and regulatory requirements to ensure all work is performed safely, accurately, and in compliance with established processes. Effectively communicate operational information through electronic forms, digital chat platforms, group messaging systems, telephone conversations, and email correspondence to ensure clear coordination and timely issue resolution. Be the first point of contact for site visitors and contractors, providing site and safety orientations. Where applicable, complete work permits and job hazard assessments. Triage incoming calls from internal and external stakeholders. Work closely with management, supervisory, maintenance, and field personnel to address operational issues and maintain safe, efficient operations. Promptly dispatch appropriate responses to alarms, call-in inquiries, and emergency incidents. Learn, interpret, and execute initial emergency response procedures,



taking prompt and appropriate action during incidents while remaining calm and effective under pressure. Maintain appropriate safety and operational qualifications through ongoing training and development. Ensure ongoing readiness to respond in emergency situations through active participation in regular training exercises. Deliver on the operational aspects of the Emergency Management Program, including participation in emergency response planning and exercises. Support operational excellence through participation in operational document reviews, updates, and continuous improvement initiatives. As this is a growing operation, duties and responsibilities of this position are subject to change as deemed necessary by the supervisor.

[Terminal a...n Oct 2025 | PDF]

What's Needed?

Excellent communication and interpersonal skills with the ability to effectively interact with a broad range of stakeholders. Strong computer proficiency and attention to detail. Ability to work in a fast-paced environment while managing competing priorities. Strong safety mindset and sound operational judgment. Calm, observant, methodical, and detail-oriented approach to work. Demonstrated situational awareness and the ability to process and manage multiple sources of information simultaneously. Reliable and comfortable working a 24/7 rotating shift schedule, including nights, weekends, and holidays. Team player with a collaborative attitude and strong relationship-building skills. Accountable and comfortable taking ownership of decisions and responsibilities during a shift. Resilient and adaptable, with the ability to thrive in a continuously evolving operational environment. Technically curious and comfortable learning new technologies, digital tools, and operational systems. Quick learner who seeks to understand how systems work, rather than simply memorizing procedures. Ability to follow procedures and operating limits with discipline while exercising critical thinking and escalating concerns when appropriate. Continuous improvement mindset with a willingness to contribute ideas, feedback, and process enhancements. 2-3 years of previous experience in an operations, manufacturing, production, industrial, utility, terminal, refinery, aviation fuel, or process environment is considered an asset; candidates from other industries will also be considered. High school diploma, general education diploma, or equivalent. Trades, technical, and technologist accreditations are considered an asset. Prior experience with remote operations or industrial control systems is an asset. Ability to pass pre-employment and pre-access drug and alcohol screening and background checks, as this is a Safety Sensitive Position.





We Are Particularly Interested In Someone Who:

Has a strong safety mindset and good judgment. Is calm, observant, methodical, and detail-oriented. Demonstrates strong situational awareness and can manage multiple sources of information at the same time. Communicates effectively and works collaboratively as part of a team. Is accountable and comfortable taking ownership of responsibilities and decisions. Is resilient and adaptable to change. Embraces new technology and enjoys learning new systems and tools. Has a genuine curiosity about how systems operate and a desire to continuously learn. Can balance procedural compliance with critical thinking and sound decision-making. Brings a positive attitude and a commitment to continuous improvement.

The adaptability piece is particularly important. This is a growing organization where operating systems, SOPs, and processes continue to mature, and new technologies are regularly introduced. The successful candidate will demonstrate flexibility and view change as an opportunity to contribute and grow.

Cultural fit and teamwork are equally important. The Control Center does not operate in isolation, and we are looking for an individual who communicates openly, supports teammates, shares information effectively, and builds solid working relationships across the organization.

What's in it for me?

$70,000 to $80,000 annual salary during training and certification Salary increase to $85,000 to $90,000 annually upon successful completion of required certifications Room for growth and development within a growing organization Extended health and dental benefits On-site parking Comprehensive training and onboarding Opportunity to contribute to a safety-focused team committed to operational excellence and continuous improvement

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch to discuss this exciting opportunity. We look forward to speaking with you.

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –

Manpower, Experis, Talent Solutions, and Jefferson Wells

–

creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

📌 Terminal and Control Center Operator (Richmond)
🏢 Manpower
📍 Richmond