Themis Solutions Inc. is hiring a Customer Support specialist focused on vLex+ specialization to serve Clio Enterprise customers.
You will handle high-volume inquiries by phone, chat, and email, diagnose issues, and coordinate resolutions with Product, Tech Escalations, and CS teams. You will build product expertise in Enterprise configurations, integrations, and workflows including vLex Library and Vincent, while acting as trusted advisor to senior admins and IT leads.
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📌 Enterprise Legal Tech Support Specialist (Toronto)
🏢 Themis Solutions
📍 Toronto
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