Assistant Manager (Ailsa Craig)

Assistant Manager (Ailsa Craig)

01 Oct
|
Tim Hortons
|
Ailsa Craig

01 Oct

Tim Hortons

Ailsa Craig

105 St Patrick St, Thamesford, ON, N0M 2M0Job DescriptionThe Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operations to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are upheld. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.People ManagementAssists in the training and development of recent and existing team members, and motivates and encourages a team to achieve targetsProvides ongoing performance feedback and conducts and records regular performance reviewsAssists the Restaurant Manager in building the restaurant’s “bench strength” by identifying and developing high-potential employees for progression to the next levelCommunicates with all shifts on day-to-day operations and critical areas of focusAssists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safetyAssists the Restaurant Manager in planning and working to budgets, maximizing profits, and achieving sales and transaction targets, including control of Food/Paper/Labour costs in the restaurantResponsible for daily cash procedures and assists with financial reportingOperational ManagementAssists with ordering of supplies and overall building maintenance and cleanlinessDisplays knowledge of and works in compliance with applicable legislation including food safety, health and safety,



and employment standardsIs able to enforce and comply with pre-established Tim Hortons operating proceduresEnsures high standards of guest experience are maintainedResolves guest complaints and turns potentially negative situations into positive onesAssists the Manager in running company-wide incentive programsAssists in maximizing team member coverage at all times, performs the role of Floor Leadership and works as required in various areas during busy and non-busy periods to maintain optimal guest service levelsManages team member scheduling to ensure adequate coverage on all shiftsUnderstands the importance of supporting the Manager and presents a ‘unified front’ to all team membersHealth & SafetyWorks in compliance with the occupational health and safety legislationUses or wears personal protective equipment or clothing as requiredDoes not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyoneKnows, understands, and follows safe work practices and proceduresReports all injuries/illness, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or OwnerResponds to and corrects unsafe acts and conditionsEnforces employee compliance with the restaurant’s health and safety policies and proceduresInitiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safetyAssists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant’s health and safety practices and programWhy work for us?Fast-paced work environmentPotential to growEmployee meal discountRequirementsMust be able to lift 25 lbsPrevious experience in Quick Service an assetFriendly and outgoingAccommodations available upon request.#J-18808-Ljbffr

📌 Assistant Manager (Ailsa Craig)
🏢 Tim Hortons
📍 Ailsa Craig

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