Senior Manager, Loyalty Partnerships (Toronto, On)

Senior Manager, Loyalty Partnerships (Toronto, On)

01 Oct
|
Scotiabank
|
Toronto

01 Oct

Scotiabank

Toronto

Select how often (in days) to receive an alert: Title: Senior Manager, Loyalty Partnerships (Toronto, ON) Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Contributes to the overall success of the Loyalty and Partnerships team in Canada by implementing new partnerships, and rewards and loyalty models into existing Scotiabank Loyalty programs and helps the Director deliver those to a broader set of Scotiabank Clients. Interact with key partners and develop innovative plans and strategies to deliver incremental value to clients. Ensure business strategies, plans and initiatives are delivered and managed in compliance with governing regulations, internal policies and procedures. Is this role right for you? In this role, you will: Leads and drives a customer-focused culture throughout the team. Contributes to strategic planning to deepen value of loyalty program and address other partner payments needs. Executes strategic initiatives including implementation of new partnerships and operating models with internal partners, strategic vendors and new loyalty partnership businesses as directed. Support partnership development initiatives by evaluating prospect opportunities in key industries and segments,



managing the proposal development process and establishing a highly-effective methodology for sales management. Manages models against results including operating cost, loyalty member engagement, program value, service levels as well as compliance, security and privacy standards. Ensures overall program excellence is maintained by maintaining appropriate governance structures with the partner and internal stakeholders, and works with teams to collectively align and contribute to key program and relationship KPIs. Maintain sightlines on the strategic direction and execution of partnership initiatives to meet business objectives. Work closely with cross-functional teams with internal and partner stakeholders to align partnership goals with company objectives. Facilitate regular meetings and updates with partner and internal stakeholders to track progress against plan, identify process improvements, and address challenges. Provide regular updates to senior management on the status of escalations and resolutions, ensuring transparency and accountability. Build trusted relationships with internal and external partner stakeholders through collaboration and transparent and consistent communication. Coordinate resources and efforts across departments to ensure implementation and execution of partnership activities. Understands how the

📌 Senior Manager, Loyalty Partnerships (Toronto, On)
🏢 Scotiabank
📍 Toronto

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