Elevate your IT career with TD as a Senior IT Support Analyst in Toronto, Ontario. Provide high-quality application support, system monitoring, and user assistance to enhance system performance.
As part of TD Securities' Technology Solutions, you will engage in application health checks, incident management, and problem management for our Global Equities Derivatives. This role requires proactive monitoring and collaboration with various IT teams. Your efforts will ensure the high reliability of IT systems, enabling smooth business processes across global markets.
Key Responsibilities:
• Deliver application and user support for reliable system performance
• Conduct proactive health checks to prevent failures
• Manage incident resolution efficiently with IT teams




• Oversee change management processes for production stability
• Update knowledge articles and provide team trainings
Requirements:
• Experience with trading application technologies
• Familiarity with Dynatrace, ITRS, Autosys monitoring tools
• Understanding of ITIL Incident and Problem Management
• Practical knowledge of multi-tier applications support
• Robust scripting and automation experience
Bring your expertise in IT support, trading technologies, and problem resolution to drive success at TD Securities.
#J-18808-Ljbffr

📌 Senior IT Support Analyst at TD (Toronto)
🏢 TD
📍 Toronto