Become a Floor Leader at Lush Cosmetics and drive sales while creating a world-class customer experience. In this role, you will inspire and train your team, ensuring exceptional service and operational excellence.
As a Floor Leader, you will support the Store Management Team in various ways including driving sales, coaching sales associates, and managing store operations. Your leadership will foster a positive and productive atmosphere on the shop floor, resulting in exceptional customer satisfaction and team motivation. This role is central to ensuring the store meets its sales targets while upholding Lush’s brand values.
Key Responsibilities:
• Drive sales through effective coaching on the shop floor
• Champion world-class customer experience with product demos




• Educate customers on Lush brand values and ethics
• Increase product knowledge and offer informed recommendations
• Lead in cash handling and store opening/closing processes
Requirements:
• Minimum 1 year experience in customer service and sales
• Supervisory experience in coaching and training
• Knowledge of skincare, natural beauty, and ethical business
• Ability to thrive in a fast-paced environment
• Adaptable availability including evenings and weekends
Your leadership will help make the world a better place, one soap at a time!
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📌 Floor Leader at Lush Cosmetics (Dieppe)
🏢 Lush Fresh Handmade Cosmetics North America
📍 Dieppe