Become an Appointment Coordinator at OpenRoad Toyota Richmond. This full time role focuses on scheduling service appointments and providing excellent customer support in British Columbia's largest flagship Toyota dealership.
We are looking for a dedicated Appointment Coordinator to join our service department. You'll handle customer calls, confirm appointments, and manage follow-ups to ensure a seamless service experience. Your organizational and people skills will help you maintain schedules and improve customer satisfaction while working within our vibrant team culture.
Key Responsibilities:
• Schedule and confirm customer service appointments
• Contact customers about outstanding recalls and maintenance




• Handle incoming e-mail appointments efficiently
• Conduct follow-ups on service and repair visits
• Document customer feedback and forward complaints
Requirements:
• 2 years of customer relations experience
• Strong organizational and communication skills
• Basic knowledge of automotive parts
• Proficient in computerized appointment systems
• Ability to work collaboratively across departments
Bring your customer service expertise to OpenRoad Toyota Richmond and help enhance our customer experience.
#J-18808-Ljbffr

📌 Appointment Coordinator at OpenRoad Toyota (Richmond)
🏢 orag
📍 Richmond