Advance your IT career with CPP Clinics as an Advanced IT Support Technician in Montréal. Play a crucial role in troubleshooting complex technical issues relating to Microsoft 365 and telephony systems.As the IT Support Technician III, you will serve as the technical escalation point for our U.S. clinics. This role calls for in-depth knowledge of Microsoft 365 administration and hands-on experience managing endpoints, security tools, and network issues. Your contribution will ensure a seamless experience for staff and patients alike.Key Responsibilities:- Address escalated requests in Zendesk- Handle Microsoft 365 and telephony support tasks- Provide RMM and MDM solutions for diverse environments- Triage endpoint security incidents proactively- Facilitate networking and connectivity solutionsRequirements:- 5+ years' experience in IT support, with senior knowledge- Strong grasp of Microsoft 365 administration tasks- Comprehensive troubleshooting skills in Windows and macOS- Experience with cloud VoIP systems- Robust documentation and communication skillsUse your expertise to make a lasting impact on patient care and clinic efficiency at CPP Clinics.#J-18808-Ljbffr

📌 Advanced It Support Technician Role - C$28.9 An Hour (Winnipeg)
🏢 Artemis Gold
📍 Winnipeg