Customer Care Administrator - Bolton

Customer Care Administrator - Bolton

01 Oct
|
PERI Canada
|
Bolton

01 Oct

PERI Canada

Bolton

Become a vital part of PERI Formwork Systems as a Customer Care Administrator in Bolton, ON. This role focuses on managing the order process along with providing exceptional customer service to both internal and external clients.
As a Customer Care Administrator, you will drive the order to cash process, manage customer billing, and support Sales and Operations through accurate order management. This position requires a detail-oriented individual with a knack for adaptability to meet the dynamic needs of the business and its customers.
Key Responsibilities:
• Manage administrative tasks for concrete and scaffolding projects
• Input orders and contract details into ERP accurately
• Collaborate with Sales and Engineering for customer order management




• Address customer inquiries and resolve order discrepancies
• Prepare reports on order history and status
Requirements:
• Degree or diploma in a related field or equivalent experience
• 1-3 years in customer service or administrative roles
• Robust customer focus and adaptability
• Proficiency in Microsoft Office Suite
• Excellent communication skills for customer interaction
Utilize your customer service skills and attention to detail to ensure seamless order management at PERI Formwork Systems.
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📌 Customer Care Administrator - Bolton
🏢 PERI Canada
📍 Bolton

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