Learner Experience Guide in Edmonton

Learner Experience Guide in Edmonton

01 Oct
|
Robertson College
|
Edmonton

01 Oct

Robertson College

Edmonton

Become a Learner Experience Guide at Robertson in Edmonton, providing pivotal support to students from enrollment to graduation. Engage learners and manage their educational journey with proactive assistance.
This role is vital in ensuring students overcome challenges and thrive at Robertson. As the primary advocate for learners, you will facilitate onboarding, monitor progress, and provide essential support throughout their studies. Your contributions will directly impact student success and satisfaction across the educational experience.
Key Responsibilities:
• Serve as first contact for enrolled students each month
• Facilitate student orientations and webinars for integration
• Proctor assessments to prepare students for programs




• Respond to inquiries via Salesforce and manage student support
• Assist in graduation coordination and maintain accurate records
Requirements:
• Post-secondary education is an asset
• Experience in business or post-secondary environments
• Strong communication and customer service skills
• Ability to manage multiple tasks and deadlines
• Explicit Criminal Record Check required
Support learners on their education paths and enhance their experience at Robertson.
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📌 Learner Experience Guide in Edmonton
🏢 Robertson College
📍 Edmonton

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