The Maitre d'Hotel reports to the Restaurant Manager. Their role is to coordinate all dining room operations, assist in supervising the service team, and play a leading role in welcoming guests and ensuring an exceptional overall dining experience.
RESPONSIBILITIES
Ensure proper service planning based on anticipated guest volume;
Assist in supervising staff during service;
Maintain ongoing communication with the kitchen to ensure smooth and effective service operations;
Assist with table service as needed;
Ensure guest satisfaction during and after service;
Handle guest complaints and resolve issues when required;
Participate in inventory management;
Act as the manager on duty in the absence of the Restaurant Manager;
Complete all required administrative duties.
QUALIFICATIONS
Training in restaurant management is considered an asset;
Minimum of three (3) years of experience as a Maitre d'Hotel or in a similar position;
Knowledge of restaurant management software (Micros and OpenTable are assets);
Robust team-oriented mindset;
Excellent customer service skills;
Leadership abilities;
Self-motivated with a robust sense of initiative;
Adaptable availability, including days, evenings, and weekends;
Excellent communication skills in both French and English, spoken and written.
📌 Maitre D'hotel Bevo Montreal
🏢 Clear Destination
📍 Montreal
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