Elevate your career as a Customer-Focused IT Analyst with CanadaOne Auto in Edmonton. This full time position engages you in energetic customer support and IT troubleshooting daily. CanadaOne Auto seeks a Service Desk Analyst ready to apply their 2+ years of IT Help Desk experience. In this role, you will resolve user issues, administer M365 tools, and ensure timely communication and collaboration across different teams, contributing to the company's growth and success. Key Responsibilities:
Provide first-rate assistance for IT-related issues
Troubleshoot and support M365 applications and user setups
Track IT tickets and manage escalations effectively
Work collaboratively to deploy technology solutions
Ensure adherence to privacy and security regulations Requirements:
Minimum 2 years of IT Help Desk or support experience
Proficient in M365 and cloud-based platforms
Excellent problem-solving and analytical skills
Must have a valid driver's license
Post-secondary diploma or equivalent experience Drive user satisfaction and support growth in your IT career with CanadaOne Auto.
📌 Customer Focused It Analyst At Canadaone Auto Edmonton
🏢 CanadaOne Auto Group
📍 Edmonton
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