Insight Global is seeking a Dispatcher to support the world's largest industrial auctioneering company and a trusted global marketplace for commercial assets and vehicles. This organization delivers insights, services, and transaction solutions that keep global commerce moving.

The Dispatcher plays a critical role in managing towing resources to ensure vehicle pickups and deliveries run efficiently and on schedule. This position directly impacts branch productivity and business growth by optimizing towing capacity, maintaining robust tower relationships, and delivering outstanding customer service.

Key Responsibilities
Direct daily towing operations to meet on-time performance goals
Manage tow truck resources, assigning work efficiently to optimize tower productivity
Plan future-day resource requirements and coordinate with towing partners to ensure adequate capacity
Identify when demand exceeds available resources and engage part-time or supplemental towing networks as needed
Monitor transportation costs and identify prospects for cost savings
Recruit and onboard new towing partners to expand and strengthen the towing network




Provide drivers with required documentation for each pickup and delivery, including check and cash handling when applicable
Monitor work-in-progress and make real-time adjustments to maintain timely performance
Identify, troubleshoot, and elevate transportation issues or concerns to management
Build strong working relationships with the IAA Transportation team
Establish and maintain positive, professional relationships with all tow drivers
Review and analyze transportation reports, including time performance metrics
Ensure compliance with safety guidelines, company policies, and operational procedures

Qualifications & Skills
Previous experience in dispatching, logistics, transportation, or fleet coordination preferred
Strong organizational and multitasking skills with the ability to manage competing priorities
Excellent communication and relationship-building skills
Customer-service mindset with the ability to pivot quickly in a fast-paced environment
Proficiency in using dispatching systems and transportation reporting tools (preferred)
Robust problem-solving skills and attention to detail

📌 Dispatcher Moncton
🏢 Insight Global
📍 Moncton