Enhance your career as a hybrid Claims Adjudicator with GroupSource in Calgary. This role merges claims efficiency with top-notch customer assistance.
In this pivotal role, as a Claims Adjudicator at GroupSource, you engage directly in ensuring accurate and timely decisions for health and dental claims. You will not only resolve inquiries from members and providers but also contribute to a team-oriented and supportive work environment. Attention to detail and exceptional service are paramount in meeting our goal of client satisfaction and efficiency.
Key Responsibilities
Process basic and complex health claims accurately
Address customer inquiries through phone and email
Achieve daily productivity with approximately 250 claims
Adhere to standard processing regulations for claims
Support teammates with filing and inquiries assistance
Requirements:
Data-entry experience with a focus on accuracy
Solid customer service mindset and communication skills
Organizational ability in a high-volume setting
Comfort with repetitive tasks while meeting metrics
Eagerness to learn and adapt to recent software
Support GroupSource's mission by ensuring a quality claims experience for our clients.