Enhance guest satisfaction as a Guest Experience Representative with the City of Grande Prairie Recreation Department. Deliver personalized service, handle payments, and create exceptional experiences for all guests.
The City of Grande Prairie seeks a dedicated team member for its growing Recreation Department. This role requires strong communication skills and a proactive approach to guest interactions. You will anticipate guest needs, manage registration systems, and resolve concerns effectively while adhering to safety protocols.
Key Responsibilities:
• Anticipate and personalize service for each guest
• Handle payments including cash, debit, and credit cards
• Complete registration transactions accurately
• Sell memberships and programs based on guest needs
• Provide leadership during safety emergencies
Requirements:
• Minimum 2 years in a guest-facing customer service role
• Proficiency in cash handling and reconciliation
• Flexibility for shift work, including weekends
• Ability to multitask in a fast-paced setting
• First Aid Certification is an asset
Bring your positive energy and customer service skills to enhance community experiences in Grande Prairie.
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📌 Guest Experience Representative in Grande Prairie
🏢 City of Grande Prairie
📍 Grande Prairie