SKILLS AND ATTRIBUTES:
Superior Customer Service Skills, Professional Manner and an outgoing personality
Self-starter with the ability to work independently and undirected and also as a part of a team
Detail-oriented, organized and excellent communication skills.
Functional math skills with the ability to make timely decisions and think on their feet.
Friendly and outgoing personality
Honest, Trustworthy and robust willingness to learn

RESPONSIBILITIES
Greet Customers an answer questions and provide information in a explicit and concise manner
Answer phones, book reservations and open/close rental agreements
Perform vehicle inspections and exchanges
Pick up and drop off customers as needed
Fleet Management duties
Perform daily business tasks of an Automobile rental office
Effectively address and resolve customer issues
*Assist other employees in maintaining a productive and pleasant working environment
Keep working areas clean, qualified and orderly
Inputting information into computer software programs daily




Recommending to management vehicle maintenance and fueling when required
Familiarity with processing credit authorizations
Wash and detail vehicles in the fleet as needed

EXPERIENCE REQUIRED
Minimum of 1-year customer service required
Valid Driving License with a clean driving record
Must be a minimum of 21 years for insurance purposes
Automobile rental experience is considered a solid asset but not required
Willing and able to work flexible shifts in support of the changing business needs
Excellent communication skills
Bilingualism is a strong asset (French/English)

NOTE - MUST BE LEGALLY ALLOWED TO WORK FULL TIME IN CANADA

Work remotely
No

Job Type: Full-time

Pay: From $18.80 per hour

Experience:
customer service: 1 year (required)

Licence/Certification:
Driving Licence (required)

Work Location: In person

📌 Customer Service Representative Ottawa
🏢 Routes Car Rentals
📍 Ottawa