Casa Verde is a Canadian importer and distributor of premium Lechuza planters and products, supplying garden centers and retailers across the country.
About the role
We're looking for an Operations & Logistics Coordinator to own the shipping and delivery process end-to-end — from collecting customer shipping details to securing freight quotes to closing out each shipment with proper documentation.
Responsibilities
Collect and verify shipping/delivery information from customers (addresses, contact details, delivery windows, special access requirements)
Request and compare shipping quotes from freight forwarders and carriers; select the best option on cost and timeline
Own Bills of Lading (BOLs) — prepare, verify, and file for every shipment
Track shipments from pickup to delivery and proactively flag delays or issues
Communicate directly with clients on shipping status, ETAs, and any exceptions
Coordinate with freight forwarders/carriers on scheduling, pickup, and delivery logistics
Maintain accurate shipping records and documentation for each order
Escalate freight or customs issues promptly with explicit next steps
Requirements
2+ years in logistics, freight, or shipping coordination
Comfortable working directly with carriers and freight forwarders to negotiate/compare rates
Solid written and verbal communication — client-facing
Detail-oriented, especially with documentation (BOLs, customs paperwork)
Organized and able to manage multiple shipments/clients concurrently
Experience with import/export or cross-border freight a plus
What success looks like
Shipments move smoothly from quote to delivery with no missing paperwork, customers are kept informed without having to chase updates, and freight costs stay competitive through active carrier comparison.
Pay: $20.00-$22.00 per hour
Expected hours: 1.0 – 5.0 per week
Benefits:
Adaptable schedule
Work Location: In person
📌 Operations & Logistics Coordinator Toronto
🏢 Casa Verde Distributions
📍 Toronto
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