Become a vital member of The Brick as a Bilingual Warranty Call Centre Agent, where you'll provide key support in English and French. Elevate customer satisfaction through effective communication and service.

As an entry-level position, this role offers excellent training to help you assist customers with warranty inquiries efficiently. You’ll be responsible for documenting concerns, coordinating repairs, and ensuring timely responses. Join a team committed to creating positive customer experiences!

Key Responsibilities:
• Handle customer inquiries in both English and French
• Describe warranty options and procedures effectively
• Create and manage service requests and claims




• Ensure accurate customer and product information collection
• Follow up on service requests as necessary

Requirements:
• Completed high school education or equivalent
• Fluent in both English and French, with solid written skills
• Comfortable with basic computer tasks
• Detail-oriented with excellent organizational skills
• Team-oriented with a willingness to learn and adapt

Bring your bilingual skills to The Brick and support excellent customer service while growing your career.
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📌 Entry Level Bilingual Warranty Associate Alberta
🏢 Appliance Canada
📍 Alberta