We are seeking a detail-oriented and friendly Dental Receptionist to join our dynamic dental office team. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring a smooth patient experience. This role is crucial in maintaining the efficiency of our practice and requires proficiency in various office management tasks, including handling electronic medical records and utilizing dental software systems.
Responsibilities
Greet patients warmly as they arrive at the dental office and assist them with check-in procedures.
Schedule appointments, confirm patient visits, and manage the office calendar efficiently.
Handle incoming calls using phone systems, addressing inquiries, and providing information about services offered.
Maintain accurate patient records by utilizing electronic medical records system Tracker
Process patient payments and manage billing inquiries in a timely manner.
Collaborate with dental staff to ensure seamless communication regarding patient care and scheduling needs.
Keep the front desk area organized and stocked with necessary supplies.
Ensure compliance with medical terminology standards and maintain confidentiality of patient information.
Qualifications
Previous experience as a Dental Receptionist is required.
Proficiency in using dental software Tracker is highly desirable.
Familiarity with electronic medical records management and basic office procedures.
Strong communication skills with the ability to interact effectively with patients and staff.
Knowledge of medical terminology related to dentistry is an asset.
Ability to multitask in a fast-paced workplace while maintaining attention to detail.
A positive attitude, robust organizational skills, and a commitment to providing excellent customer service are essential for success in this role.
Join our team and contribute to creating a welcoming environment for our patients while supporting their dental health needs!
Pay: From $21.00 per hour
Expected hours: 32.0 – 40.0 per week
Advantages
Dental care
On-site parking
Work Location: In person
📌 Dental Receptionist Langley
🏢 Oral Health Solutions
📍 Langley
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