Elevate your career with Dilawri as a BDC Service Coordinator in Mississauga, Ontario. Foster exceptional customer experiences and manage service appointments in this pivotal role.
Dilawri, Canada's largest automotive group, is seeking a motivated BDC Service Coordinator. In this position, you will connect with current and existing customers for scheduling service and promoting maintenance. Your role is vital in building strong relationships while ensuring the delivery of exceptional service during every customer interaction.
Key Responsibilities:
• Serve as the first point of contact for service scheduling
• Promote recommended maintenance and services to clients
• Manage calls, texts, and emails professionally




• Build relationships with customers and dealership teams
• Meet quality benchmarks while delivering superior service
Requirements:
• 2+ years of customer service experience
• Solid communication skills, written and verbal
• Positive, solution-focused team player mentality
• Organized and detail-oriented under pressure
• High school diploma or equivalent
Drive customer satisfaction and service excellence as a BDC Service Coordinator with Dilawri in Mississauga!
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📌 BDC Service Coordinator in Mississauga
🏢 Dilawri Group of Companies
📍 Mississauga