OverviewThe Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Each year we help more than 2 million people with necessities such as food, clothing and shelter, and support those experiencing unemployment, addiction and family challenges. We hire and serve people of all backgrounds and walks of life — there is a place for everyone to belong here.Job DescriptionPOSITION PURPOSE SUMMARY:The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.Location : 91 Murray Street, Fenelon Falls, ON, K0M 1N0AccountabilitiesOperationsGreet and interact with customers/donors in a positive, friendly, and courteous manner.Contribute to meeting store sales targets; provide efficientcourteous customer service; use tact when dealing with difficult customers.Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.Maintain store opening and closing procedures as required.Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.Possess knowledge of stock in order to respond to customer enquiries by phone/in person.Pay attention to store security, by monitoring activity within the store.Assist with store layout plans to attract customers, which would include window displays and merchandise displays; ensures attractiveness of the store through tidy maintenance.Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.Assist with donation turnover,



replenish inventory levels on the sales floor and remove inventory from sales floor as directed.Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.Assist donors with their contributions, unload donations and place stock in appropriate location.Maintain proper sorting and processing of goods, ensure compliance with quality standards; all products are pricedcorrectly as per store policy.Perform other duties as required.Health and Safety: Contribute to the safety of staff and customers (e.G., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).Maintain an attractive, organized, and safe appearance of the store; tidy up and restock shelves, clean, sweep, dust, and mop as necessary; rotate duties forlunchroom, washroom and other common areas.Work in compliance with OH&S; Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.Critical Relationship ManagementClarification of Information. Conducts Routine Interactions.Internal: Store Manager, Corps Officer(s), volunteers, staffExternal: Guests, vendorsManagerial/Technical ResponsibilitiesReports directly to the Store Manager. Direct reports: None.Financial And Material ManagementModerate material responsibilities.Uses or maintains organization assets in accordance with established guidelines.Does not process any financial transactions with no budget responsibilities.Working ConditionsThis is a permanent part-time position.Work schedule may vary from week to week and will include weekdays and/or Saturdays.Requires standing for long periods with frequent twisting, bending, crouching,



and reaching; ability to lift/move upto 30 pounds.Follow precautionary measures in health and safety rules (e.G., universal precautions, gloves when handling unknown contents).Education, Experience And QualificationsWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.Compliance with OH&S; Act and Regulations and The Salvation Army health and safety policies and procedures.Alternative combination of education and experience may be considered.Education, Qualifications And CertificationsCompletion of some high school coursework.Alternative combinations of education and experience may be considered.Experience And KnowledgeSeveral months of experience in processing or distribution of goods or customer service.Knowledge of lifting guidelines.Cash handling experience is required.Experience with cash registers and related processes (e.G., bank deposits, summary reports).Product brand awareness is an asset.Experience working in a computerized environment.Skills And CapabilitiesAttention to detail.Self-motivated and disciplined.Ability to work independently and as a cooperative team member.Robust interpersonal and verbal communication skills.Physically capable of lifting/carrying up to 29 lbs frequently without assistance.Ability to undergo applicable screening and background checks as required by The Salvation Army.CompensationThe target hiring range for this position is $17.60 to $19.85 with a maximum of $23.82. Placement in the salary range will be based on market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will discuss this with you.#J-18808-Ljbffr

📌 Donation Associate - C$17.6 - C$23.8 An Hour - Part Time (Kawartha Lakes)
🏢 The Salvation Army
📍 Kawartha Lakes